Hotel · Santa Marta (Magdalena) · Magdalena
Hotel Mall Plaza
A 3-star stay in Santa Marta, about 10 minutes by car from the Bolivariano Museum of Contemporary Art.
- Free on-site parking
- 24-hour reception and security
- Pets allowed
About
Hotel Mall Plaza
Hotel Mall Plaza is a 3-star property on Troncal Del Caribe in Santa Marta, roughly a 10-minute drive from the Bolivariano Museum of Contemporary Art. The hotel offers a straightforward stay with a car park on site, making it a practical base for exploring the area.
Guest-friendly touches include a 24-hour reception, express check-in/out, and a range of amenities like a fitness centre, a restaurant, and a snack bar. Rooms are soundproofed and air-conditioned, and the property also welcomes pets.
- No smoking on site
- Wi-Fi
- Free parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
Strengths
4 reasons to book- Strong service and staff — Guests consistently rate the service and staff highly, with category scores of 8.8 out of 10.
- Good value for money — With a value rating of 8.6, the hotel is seen as offering a fair price for what's provided. Rooms also score well at 8.4.
- Free on-site parking — Parking is available free of charge, a real plus for guests driving in the area.
- Pet-friendly policy — Pets are allowed, so travelers with animals can stay without hassle.
Worth weighing
3 to weigh- Modest comfort and facilities — Comfort and facilities both score 7.5, suggesting a basic level of amenities that may not impress those expecting more from a hotel in this class.
- Location requires a short drive — The Bolivariano Museum is about 10 minutes away by car, so it’s not a walkable distance for most guests.
- Limited room and review detail — Specific room types and individual guest reviews aren't available, making it harder to gauge the exact room experience before booking.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Express check-in/out
- VIP check-in/out
- Luggage storage
- 24-hour security
Food & Drink
- Restaurant
- Bar/Lounge area
- Snack bar
- In-room breakfast
- Packed lunches
- Special diet menus
Services
- Room service
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Grocery shopping service
Wellness & Leisure
- Fitness centre
- Sun terrace
- Garden area
- Treatment room
- Facial
- Manicure
- Pedicure
- Make up services
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 109 reviews
04 — Location
Getting around Santa Marta
The property sits in Santa Marta.
Getting Around: Located on Troncal Del Caribe, the hotel is about a 10-minute drive from the Bolivariano Museum of Contemporary Art. Free parking is available on site.
Troncal Del Caribe #78-75, Santa Marta, Magdalena, 470003, Colombia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 42 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is at 12:00.
Is parking available at the hotel?
Yes, free parking is provided for guests.
Are pets allowed?
Yes, pets are allowed at the hotel.
Is the hotel non-smoking?
Yes, smoking is not allowed on site.
Does the hotel offer airport transfer?
Airport transfer is not mentioned in the available information.
The bottom line
A practical 3-star option in Santa Marta with solid service and free parking, suited to travelers who don't mind driving to nearby attractions.
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